Of surfing customers would be more comfortable with an online purchase if there was more human contact.
Of customers prefer a human representative when the price point gets too high or its an important decision.
Of online forms are abandoned before being completed.
Echo Click to Call
You've got a great website and you are making an investment in Google adword campaigns, Overture adverts and other online marketing activities to drive prospective customers onto it. You're tracking your visitors' every move once they are on your site: where they came from, which pages they visit. But how do you encourage a prospective customer to contact you?
By integrating Echo's innovative web callback technology into your website pages, you can now encourage your website visitors to talk to you free of charge from their landline or mobile phone.
Echo's Click to Call callback also enables your sales team to gather data from callers prior to the callback connecting, providing you with valuable information about who they are, their email address and what they want to talk to you about so that when your call connects your sales person can greet them personally and know what they are interested in. All this is done in a blink of an eyelid and the info is given to you by email and telephone voice prior to accepting the call, if you miss a call don't worry an email is sent straight to you and the information is stored on our system for calling at a later time.
Echo's Click to Call is very easy to self install on your website pages and in your online marketing, however if you wish Echo's technicians can also install it for you.
Echo Click to Call works using standard everyday telephones so you or your website visitors do not need special software, speakers or a microphone for it to work.
| Echo Click to Call | |
| Echo Button |  |
|---|---|
| Data Capture | |
| Monthly Free Call Allowance | £15 ex VAT |
| Set-up | FREE |
| Monthly Service Charge | £49 + VAT |
| No Hidden Charges | |
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