Of surfing customers would be more comfortable with an online purchase if there was more human contact.
Of customers prefer a human representative when the price point gets too high or its an important decision.
Of online forms are abandoned before being completed.
Echo Desktop Direct Dial
Put a Direct Link to your Sales Line on your customer's desktop.
Echo's Desktop Direct Dial is an essential tool for any business that has repeat buying clients, or offers support services. Desktop Direct Dial sits on your clients computer desktop, when ever they need to contact you for a repeat order, make an enquiry or need support they simply click on your Click2Call icon and both of you are talking in seconds, its that simple. There has never been an easier way for your clients to keep in touch with you.
Desktop Direct Dial once set up can be distributed to as may people's desktops as you like for no extra cost, and can be customised to reflect your corporate identity.
Should you require multiple Desktop Direct Dial accounts for individual account managers, support etc then generous discounts for volume apply.
Echo's Desktop Direct Dial works using standard everyday telephones so you or your customers do not need any special software, speakers or a microphone for it to work.
- One click call capability, they click on your icon on there desktop and your talking in seconds no numbers to input or form to fill out.
- Give your repeat customers a free direct call capability straight to your nominated sales / support team members responsible for their account.
- Advertise your brands icon on your customers desktop